Seasonal Retail Sales Associate

John Ball Zoo -
Grand Rapids, MI

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Job Details

Part-time | Seasonal
$12.00 - $13.75 an hour
2 days ago

Qualifications

Retail sales transactions
Retail customer service procedures
Customer communication
Guest relations
Answering guest questions
Cash register operations
Fabric folding

Full Job Description

JOB SUMMARY

Join our vibrant Retail Team at John Ball Zoo! As a Retail Team Member, you'll work across diverse venues like the Gift Shop, Stroller Rentals, Gem Company, and kiosks, ensuring guests have an exceptional experience. From handling transactions with courtesy to setting up retail kiosks and organizing product displays that captivate guests, team members collaborate to maintain efficient, guest-friendly spaces. These hands-on roles cultivate customer service, merchandising, and leadership skills while ensuring everyone, guests and team members alike, has a fantastic time!

We are open through November! with October being one of our busiest times! We are looking for individuals to work any and every day of the week. Please make sure that you update your availability accurately.

PAY RATE: Starting at $12.00 per hour under 18

Starting at $13.75 per hour over 18

WHATS IN IT FOR YOU?

Zoo Membership – during employment ($135 Value)
Free Bus Passes
Scholarship Opportunities
Free Lunches
Incentive Opportunities for Close Encounters and Behind-The-Scenes Tours
Tickets to Special Events
Reward-Based Incentives
Flexible Scheduling (Student & Retiree Friendly)
Personal & Professional Development Opportunities
Easy Application!

WORK ENVIRONMENT

Will work in various environments both inside and outside and may occasionally be exposed to inclement weather, temperature and air quality variations.
While performing the essential functions of this position the employee may be exposed to moving mechanical hazards; noxious fumes; blood borne pathogens; cleaning compounds; solvents; detergents; noise; and other hazards.

PHYSICAL DEMANDS

Must be able to navigate entire zoo grounds to access workstations.
Must be able to push, pull, raise and/or lower retail stock, displays, and supplies weighing up to 50 lbs.
Must be able to work independently including setting up stations without assistance.
Must be able to remain in a stationary position, perform frequent movements, and/or remain mobile for several hours during shift.
Must be able to communicate effectively and exchange information accurately.
Frequent movement throughout the store, including sales floor, stockroom, and checkout areas.
May involve reaching overhead, bending, and kneeling to stock shelves or retrieve items.
Must be able to handle, grasp, and operate tools, registers, and merchandise.
Frequent repetitive movements, such as scanning items, folding clothes, or tagging products.
Must be able to decipher details up close (e.g., price tags, labels) and at a distance (e.g., signage).
Must be able to navigate crowded or fast paced work areas, especially during peak hours.
Must be able to maintain an excellent standard of guest service, including greeting, asking and answering questions, and processing transactions.

WHAT WE REQUIRE

Must be 15+ to apply
Must be able to work 20 hours per week
Must be available to work weekends and evenings if required

John Ball Zoo is a drug-free workplace under federal regulations. Reasonable accommodation will be made to enable individuals with disabilities to perform essential functions.

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