The Assistant Manager (AM) supports the Restaurant General Manager (RGM) in leading the restaurant team (10-30 employees) and overseeing the financial controls, operations, people development, guest service and satisfaction, and BKC compliance within the restaurant across all shifts. An AM should be able to work long and/or irregular shifts, including extra shifts, as needed, for the proper functioning of the restaurant.
SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:
PROFITABILITY
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Follows all cash control and security procedures (e.g. safe counting, cash drawers)
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Maintains inventory by performing Daily and Weekly inventory inspections
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Receives inventory truck orders
GUEST
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Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
PEOPLE
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Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance
OPERATIONS
Position Requirements:
- Minimum six (six) months Assistant Manager experience in a restaurant setting
- High School Diploma or GED preferred
- Excellent customer service skills
- Must be able to perform under pressure in a high-volume setting
- Must have reliable vehicle and valid driver's license
- Must be at least 18 years of age & authorized to work in the US
- ServSafe certification a plus.
