Now Hiring: Team Leader – McAllen, TX
Redefining Laundry Starts with You
SpinXpress is a fast-growing, forward-thinking laundry brand on a mission to change the way people experience doing laundry. We’re all about making laundry simple, convenient, and even enjoyable—with clean, modern spaces and a focus on top-tier service. What truly sets us apart? Our passionate team, commitment to quality, and dedication to delivering an unmatched customer experience.
As a Team Leader, you’ll be at the heart of daily operations—motivating your team, creating positive energy, and ensuring every customer leaves with a great experience. You’ll help drive our culture of excellence and play a key role as we continue to expand.
Who We’re Looking For:
You’re upbeat, motivated, and lead with professionalism and positivity. You bring energy to your team, attention to detail to your work, and a strong focus on service. If you have experience in retail, hospitality, or food service, you’ll thrive in our fast-paced, people-first environment.
What You’ll Do:
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Lead by example and support your team in delivering outstanding service
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Maintain a clean, welcoming store environment
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Oversee daily operations with attention to consistency and quality
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Foster a fun, collaborative workplace where people love to work
What You Bring:
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Leadership skills and a passion for customer satisfaction
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A team-first mindset and a drive to uplift those around you
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A desire to grow with a brand that’s making waves in the industry
What We Offer:
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Competitive hourly pay + performance-based bonuses
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Flexible and dependable scheduling
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A relaxed, supportive work culture that values teamwork and growth
Joining SpinXpress in McAllen, TX means being part of something bigger than just a job. You’ll help shape the future of a growing company while developing your own career. If you’re ready to be part of a brand that’s flipping the script on laundry—we’d love to meet you.
Compensation:
$16 Hourly
Responsibilities:-
Develop and motivate the team to execute the SpinXpress Way by delivering exceptional customer experiences.
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Create a workplace culture that is consistent with SpinXpress's goals and identify the mission, vision, and values of SpinXpress.
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Recruit, interview, select, hire, and employ an appropriate number of people for your team.
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Coach, mentor, and develop the team, including overseeing new employee onboarding.
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Schedule staff effectively to meet and exceed the day-to-day operations and maintain optimal customer service levels.
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Handle cash management and transactions accurately.
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Provide oversight and direction to all team members in accordance with SpinXpress Policies and the Task List.
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Participation in and execution of promotional programs.
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Provide a consistent quality product to the customer while keeping costs low.
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Addresses customer concerns, issues, and claims in a timely and satisfactory manner.
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Maintains a good visual presentation of retail products at all times; keeps sufficient assortment and inventory levels.
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Train employees in processing sales and upselling to customers.
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Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety.
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Empower employees to take responsibility and expect accountability with consistent feedback.
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Develop strategies that team members can use to better reach a project’s goal.
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Assign tasks to team members and validate completion.
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Determine the completion timeline and monitor progress to keep the project on track and on schedule.
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Communicate clear instructions to team members.
Qualifications:-
Minimum of 2 years of leadership experience.
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On-the-job training.
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Excellent communication skills.
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Confidence and skillful negotiating skills.
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Strong organizational skills to give the team direction.
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Knowledge and experience with inventory management.
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A constant drive to improve the experience of our users and our internal processes: "How can I make things better?"
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Your schedule is flexible, and you will be willing to work holidays, weekends, evenings, and on-call when necessary.
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History of achieving and consistently exceeding professional goals.
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Enjoy being in a dynamic job where no task is above or below you.
About Company
Here at SpinXpress, our Mission is to deliver a fun environment and experience while at work, keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities –Clean, Bright, and Safe – A Better Laundry, That’s The SpinXpress Way!
