Reviews and processes applications for all types of licenses, learner permits, and registrations, including REAL and Enhanced drivers’ licenses;
Checks supporting documents such as proof of ownership, insurance coverage, vehicle inspections, etc., for accuracy and completeness of information required;
Computes, receives, and accounts for fees paid for transactions;
Conducts vision tests and learner permit tests;
May receive, count, and store license plates, stickers, documents, forms, and other supplies;
Takes pictures for identification purposes;
Assists applicants in the proper completion of forms and answers routine requests for information both in person and by phone;
Adheres to departmental customer service standards;
Serves as primary contact for customer inquiries;
Responds to and analyzes customer complaints;
May be required to type minor records and reports for which skilled typing is not necessary;
Operates computer equipment, scanning, and document authenticator used in processing applications;
May be responsible for calculating sales tax and maintaining sales tax records;
May perform other duties in the County Clerk’s Office during slack periods of time; and
Performs other related duties as assigned.
