Are you looking to join one of the fastest growing security companies in the pacific northwest? If Yes, this position is for you! Executive Security Services is a company with the mission to protect yours. Join a growing team where your organization, communication, and problem-solving skills make a direct impact.
ESSI is looking for a Scheduler to coordinate staffing for security officers across multiple client sites. You’ll create and maintain schedules, ensure proper coverage, respond to last-minute changes, and balance employee availability with client needs.
Initial Training:
Monday–Friday, in-office training for the first 90 days.
Work Schedule:
Sunday–Tuesday: 7:00 AM–7:00 PM
Wednesday: 12:30 PM–7:00 PM
You’ll work closely with the Operations team and a fellow scheduler.
Key Responsibilities
- Schedule security personnel to ensure proper coverage at all client sites.
- Assign officers based on qualifications, availability, and client requirements.
- Monitor and adjust schedules for call-outs, emergencies, PTO, and client requests.
- Communicate schedule changes and assignments promptly and professionally.
- Maintain accurate schedules, attendance, PTO, and availability records using scheduling software.
- Track tardiness and absenteeism and help minimize unnecessary overtime.
- Respond to scheduling questions and resolve staffing issues.
- Work with the Director of Operations to improve scheduling efficiency.
- Follow company policies, procedures, and applicable industry requirements.
- Perform other duties as assigned.
Qualifications
- Strong communication, organization, and follow-through skills.
- Good typing and basic math skills.
- Comfortable learning and using scheduling technology.
- Ability to manage multiple priorities in a fast-paced environment.
- Professional, courteous, and customer-service oriented.
- Ability to balance employee needs with client staffing requirements.
- Ability to read, write, and communicate effectively.
Job Type: Full-time
Pay: $54,080.00 - $56,160.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Experience:
- Customer service: 3 years (Required)
- Schedule management: 2 years (Preferred)
Work Location: Hybrid remote in Clackamas, OR 97015
