- Ability to smile, make eye contact, and communicate easily with the public
- Ability to clearly communicate verbally and by telephone
- Positive attitude and ability to be courteous during demanding times
- Ability to communicate in a courteous manner by telephone
- Skill in establishing and maintaining effective working relationships with staff
- The ability to read, write and speak the English language
- High School diploma or equivalent
ADDITIONAL REQUIREMENTS
- Ability to stand for long periods of time
- Work is performed in an area which may be unusually noisy and crowded
- Mobility to include bending, reaching, prolonged standing and walking, accessing, and lifting items from floor level to six feet high
- Normal sense of smell, touch, sound and vision range
- Eye/hand coordination and manual dexterity as well as the ability to distinguish letters, symbols and currency
- Work area is subject to variable temperatures
May be subject to smoking environment and moderate noise
-
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS : Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include weekends .
