Lubbock Public Library is hiring a full-time Customer Service Representative for the Mahon Library. Under the direct supervision of the Branch Manager, you will spend most of your time at customer-facing service points, welcoming a diverse population with respect and dignity, and creating a safe library space where all are free to explore and connect. You'll make positive experiences for library patrons by checking out and returning books, registering patrons for new library cards, maintaining library accounts; accepting money to resolve library fines, and responding to questions pertaining to the library.
This work will require the use of technology and tools related to the processing of library materials, such as email, internet, cash registers, copier, and library specific software. You'll regularly use library computers and other technology to efficiently process and route library materials with accuracy and attention to detail while staying current on circulation policies and procedures. You may assist with shelving, collection maintenance, creating book displays, attending to customers in the computer lab or makerspace, or providing outreach as requested.
