Overview
Join our dynamic team as a Restaurant Shift Leader, where you'll play a vital role in ensuring smooth daily operations and delivering exceptional guest experiences. This energetic leadership position offers the opportunity to oversee restaurant activities, support staff, and uphold high standards of food quality, safety, and customer service. As a key team member, you'll motivate your team, manage workflow, and contribute to the restaurant’s success through effective supervision and management.
Duties
- Lead and supervise restaurant staff during your shift, ensuring efficient food preparation, service, and cleanliness standards are maintained.
- Oversee food handling, cooking processes, and food safety protocols to guarantee quality and compliance with health regulations.
- Manage POS (Point of Sale) systems Brink POS for accurate order processing and cash handling.
- Control inventory levels through regular stock checks, ordering supplies as needed, and minimizing waste.
- Train new team members on food preparation techniques, customer service standards, POS operation, and safety procedures.
- Monitor customer interactions to ensure excellent service, address concerns promptly, and foster a welcoming environment.
- Assist in managing shift schedules, supervising team performance, and supporting management in achieving operational goals.
Qualifications
- Proven experience in quick service or fast food restaurant environments with a strong background in food preparation and kitchen operations.
- Demonstrated leadership skills with previous supervising or management experience in hospitality or food service settings.
- Familiarity with POS systems such as Aloha POS and Micros POS; cash handling experience is essential.
- Knowledge of food safety management practices and health regulations; experience with food safety certifications is preferred.
- Strong communication skills with the ability to train staff effectively and manage team dynamics.
- Basic math skills for inventory control, budgeting, and profit & loss analysis.
- Experience in managing hospitality teams within casual dining or fine dining establishments; banquet or catering experience is a plus.
- Ability to handle multiple responsibilities efficiently while maintaining a positive attitude under pressure.
Embrace this opportunity to lead with energy and enthusiasm! We’re committed to fostering a vibrant work environment where your leadership makes a difference every day. Join us to develop your managerial skills while delivering memorable dining experiences for our guests!
Pay: $17.00 - $18.50 per hour
Benefits:
- Employee discount
- Paid training
Work Location: In person
