Herzog-Meier Auto Center is a family-owned dealership with over 60 years of experience serving the community. We pride ourselves on honesty, respect, and courtesy, valuing our employees as our greatest resource in a positive and inclusive work environment.
Summary
We are seeking a dedicated Service Concierge to join our team at Herzog-Meier Auto Center. In this vital role, you will be the first point of contact for our customers, ensuring they receive exceptional service and support. Your contributions will help uphold our commitment to community values and customer satisfaction.
Responsibilities
Greet customers warmly and assist them with their inquiries.
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Provide information about services and products offered at the dealership.
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Manage customer appointments and ensure timely follow-ups.
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Address customer concerns with professionalism and empathy.
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Collaborate with team members to enhance the customer experience.
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Maintain an organized front desk area for efficient operations.
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Assist in resolving any issues that may arise during service visits.
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Uphold the dealership's standards of excellence in customer service.
Proven experience in customer service or a related field is essential.
Benefits:
- 401(k) matching
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Dental insurance
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Employee discount
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Flexible spending account
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Health insurance
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Health savings account
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Life insurance
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Paid sick time
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Paid time off
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Parental leave
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Referral program
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Retirement plan
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Vision insurance
