PHOTO LAB POSITIONS – CUSTOMER SERVICE or PRODUCTION TECHNICIAN
Career-Focused | Performance-Driven | Long-Term Opportunity
IMPORTANT APPLICATION REQUIREMENT
To receive full consideration, applicants should submit a tailored cover letter explaining:
- Why you are interested in this position
- Which role you are applying for
- How your experience demonstrates reliability, productivity, and accountability
Applicants are also encouraged to thoughtfully complete all screening questions.
ABOUT PRO IMAGE PHOTO
Pro Image Photo is a well-established imaging and multimedia laboratory serving professionals and consumers since 1996.
What began as a traditional photo-finishing and film-processing lab has evolved into a full-service imaging operation offering:
- Professional photo printing and finishing
- Film processing and scanning
- Large-format and commercial printing
- Audio, video, and media transfer services
Our reputation has been built on quality, efficiency, reliability, and customer service. We invest heavily in employee training and seek individuals who are committed to long-term professional growth.
AVAILABLE POSITIONS
- Customer Service Representative
Customer Service Representatives serve as the primary point of contact for customers and play a critical role in daily operations.
Responsibilities include:
- Assisting customers with orders accurately and professionally
- Coordinating workflow between customers and production staff
- Managing multiple tasks in a fast-paced environment
- Communicating clearly and courteously in person, by phone, and by email
- Production Lab Technician
Production Lab Technicians work within one of the busiest photo labs in the region, handling film processing, scanning, printing, and related production tasks.
Responsibilities include:
- Processing and scanning film orders accurately
- Producing photo prints and imaging products according to specifications
- Maintaining production quality standards
- Meeting daily productivity goals while maintaining accuracy
WHO WE ARE LOOKING FOR
This opportunity is best suited for individuals who:
- Take pride in producing accurate, efficient work
- Are dependable, organized, and results-oriented
- Thrive in high-volume environments
- Maintain a professional attitude under pressure
- Value accountability and continuous improvement
- Are seeking long-term employment and career growth
MINIMUM REQUIREMENTS
Applicants should:
- Provide verifiable professional references during the hiring process
- Demonstrate strong attendance and reliability
- Possess basic knowledge of customer service, photography, imaging, or related fields
- Be able to work weekends (Saturday and Sunday) during the first six months of employment
- Live within a practical commuting distance of our location
- Maintain professional workplace conduct and performance standards
PERFORMANCE EXPECTATIONS
We maintain a performance-oriented workplace where productivity, accuracy, reliability, and customer satisfaction are measured and rewarded.
Employees who consistently demonstrate strong performance, initiative, and accountability will have opportunities for advancement and additional compensation.
COMPENSATION & BENEFITS
After successful completion of training and the introductory employment period:
- $25 per hour, or annual contact
- Full-time schedule (40 hours per week)
- Performance-based bonus opportunities for qualified employees
- Advancement opportunities into higher-paying positions
The workload can be demanding, and our compensation is designed to reward employees who consistently perform at a high level.
APPLICATION PROCESS
To apply, please submit:
- Resume
- Tailored cover letter addressing:
- - Why you are interested in the role
- - Which position you are applying for
- - How you have demonstrated productivity, accountability, and reliability in previous positions
We welcome applicants who are looking to build a stable, long-term career with a company that values effort, integrity, professionalism, and results.
Pro Image Photo
www.proimagephoto.com
Job Type: Full-time
Pay: $52,000.00 per year
Benefits:
- 401(k)
- Relocation assistance
Application Question(s):
- This position evaluates performance based on productivity, accuracy, and contribution to sales. Are you comfortable being evaluated on these measures?
☐ Yes
☐ No
- What attracted you specifically to this role at Pro Image Photo rather than a general retail position?
- Please confirm all of the following are acceptable to you:
- Weekend availability during the first six months
- Performance-based evaluation and bonuses
- Drug-free workplace
- Long-term employment expectation
☐ I confirm all of the above
☐ I do not confirm
- In 3–6 sentences, explain why you are applying for this role and how your experience or work ethic would contribute to productivity and sales performance at Pro Image Photo.
- Answer required
- Disqualify blank, one-line, or generic answers
- Which of the following best describes your understanding of how performance is evaluated in this role?
☐ Performance is evaluated in part on productivity and sales results
☐ Performance is evaluated only on attendance and basic duties
☐ I am not sure
- Do you live within one hour commuting distance by public transportation to this company located at 2510 Broadway, NYC?
Education:
Work Location: In person
