Dvida Med Spa
Position Overview
Dvida Med Spa is seeking a friendly, organized, and proactive Part-Time Front Desk Receptionist to join our team.
The position requires availability on:
- Every other Monday
- Every Wednesday
- Every Saturday
As the first point of contact for our clients, you will play an important role in creating a welcoming, professional, and positive experience from the moment they enter the spa or contact us by phone.
The ideal candidate is dependable, detail-oriented, comfortable multitasking, and passionate about providing exceptional customer service in a fast-paced med spa environment.
Responsibilities
- Warmly greet clients and assist them upon arrival.
- Answer and manage incoming phone calls professionally.
- Respond to client questions and provide accurate information about appointments, treatments, services, and promotions.
- Schedule, confirm, reschedule, and cancel appointments.
- Check clients in and out and collect payments accurately.
- Maintain organized and up-to-date client records.
- Perform data entry, filing, and general administrative duties.
- Assist with appointment reminders and client follow-up.
- Support the team with daily front desk operations.
- Maintain a clean, organized, and welcoming reception area.
- Help manage office supplies and front desk inventory.
- Communicate effectively with providers and other team members.
- Assist with promotions, memberships, treatment packages, and product sales.
- Handle client concerns calmly, professionally, and respectfully.
- Follow all company policies, privacy procedures, and client confidentiality requirements.
Qualifications
- Previous med spa experience is highly preferred.
- Knowledge of med spa treatments, skincare services, injectables, laser treatments, wellness services, memberships, and treatment packages is a strong plus.
- Experience using Zenoti software is helpful and preferred.
- Previous front desk, receptionist, customer service, spa, salon, hospitality, or medical office experience is preferred.
- Strong customer service and communication skills.
- Friendly, professional, and confident personality.
- Excellent organizational and time-management skills.
- Ability to multitask and remain calm in a busy environment.
- Strong attention to detail and accuracy.
- Comfortable using computers, scheduling systems, email, and Microsoft Office.
- Experience with a multi-line phone system is preferred.
- Sales experience or comfort discussing services, treatments, memberships, packages, promotions, and products is a plus.
- Bilingual skills are highly preferred.
- Ability to work independently and as part of a team.
- Dependable and available to work every other Monday, every Wednesday, and every Saturday.
Join Dvida Med Spa and become part of a supportive, energetic team committed to helping clients look and feel their best.
Pay: $18.00 - $23.00 per hour
Application Question(s):
- Are you familiar with Zenoti booking software?
- Do you speak Spanish?
- Do you have any med spa experience?
Work Location: In person
