Overview
Join our dynamic healthcare team as a Dental Office Manager/Treatment Coordinator, where your leadership and organizational skills will drive the success of our dental practice. In this pivotal role, you will oversee daily office operations, coordinate patient care, and ensure a smooth, efficient workflow that enhances patient experiences. Your expertise in medical office management and strong communication skills will empower our team to deliver exceptional dental services while maintaining compliance with healthcare regulations. This position offers an exciting opportunity to lead a dedicated team in a fast-paced, patient-centered environment.
Responsibilities
- Manage all aspects of dental office operations, including scheduling, billing, and patient records management using EMR (Electronic Medical Records) and EHR (Electronic Health Records) systems such as Eaglesoft and Dentrix.
- Coordinate patient treatment plans by explaining procedures, financial options, and insurance benefits clearly and confidently.
- Supervise administrative staff, providing training, performance evaluations, and support to foster a cohesive team environment.
- Oversee fiscal management tasks such as budgeting, financial reporting, and ensuring accurate billing in compliance with HIPAA regulations.
- Ensure adherence to healthcare standards including JCAHO accreditation requirements and OSHA guidelines for safety and infection control.
- Facilitate communication between patients, dental providers, insurance companies, and external vendors to optimize practice efficiency.
- Maintain medical records with precision, ensuring confidentiality in accordance with HIPAA standards while managing documentation for medical management and acute care cases.
- Support human resources functions including hiring, onboarding, and ongoing staff development to promote a positive workplace culture.
Qualifications
- Proven experience in dental office management or a similar healthcare administrative role with strong supervisory capabilities.
- Extensive knowledge of dental practice management software such as Eaglesoft or Dentrix; familiarity with eClinicalWorks or Epic is advantageous.
- Solid understanding of medical terminology, billing procedures, managed care processes, and HIPAA compliance.
- Demonstrated ability to handle fiscal responsibilities including budgeting and financial management within a healthcare setting.
- Excellent communication skills for effective treatment coordination and patient engagement.
- Prior experience with clinic operations involving dental clinic experience or hospital-based medical administrative support preferred.
- Strong organizational skills with the ability to manage multiple priorities efficiently in a fast-paced environment. This role is ideal for motivated professionals eager to make a meaningful impact in dental healthcare administration while advancing their career in a supportive and innovative environment. We are committed to fostering growth and excellence through comprehensive training and ongoing development opportunities—join us to lead with purpose!
Pay: $24.62 - $34.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
