Overview
We are seeking a dedicated and experienced Housekeeping Supervisor to join our team. In this role, you will oversee the daily operations of the housekeeping department, ensuring that all areas are maintained to the highest standards of cleanliness and hygiene. Your leadership will be crucial in fostering a positive work environment while delivering exceptional service to our guests.
Duties
- Supervise and coordinate the activities of housekeeping staff to ensure efficient operation and high-quality cleaning standards.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards.
- Train new housekeeping staff on proper cleaning techniques, safety procedures, and company policies.
- Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels.
- Address guest inquiries and concerns promptly, ensuring a high level of customer satisfaction.
- Develop and implement housekeeping procedures that enhance efficiency and effectiveness within the department.
- Collaborate with other departments to ensure seamless operations and guest experiences.
Skills
- Strong knowledge of cleaning techniques, floor care, and janitorial practices.
- Previous experience in a hotel or hospitality environment is preferred.
- Proven ability to manage a team effectively with strong leadership skills.
- Familiarity with industrial cleaning methods and custodial experience is a plus.
- Excellent communication skills to interact positively with staff and guests.
- Detail-oriented with strong organizational skills to manage multiple tasks efficiently.
- Ability to work in a fast-paced environment while maintaining high standards of cleanliness.
Job Types: Full-time, Part-time
Pay: From $19.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Experience:
- Housekeeping supervisor: 2 years (Required)
Ability to Commute:
- Rochester, NY 14621 (Preferred)
Work Location: In person
