The Housekeeping Inspector is responsible for inspecting designated properties ensuring they have been properly cleaned and stocked for guest arrivals.
Strong communication with Management is a must. Must be able to perform independently, follow strict guidelines, make decisions, problem solve, and be extremely reliable.
ESSENTIAL DUTIES/RESPONSIBILITIES/FUNCTIONS:
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Thoroughly inspects a property for cleanliness, maintenance issues and wear and tear concerns.
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Records inspection results within the property care system.
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Correct and communicate any cleaning issues found during inspection.
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Ensures proper use of inventory and supplies.
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Reports any missing, damaged or maintenance issues in properties immediately by creating an issue inside the property care system.
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Report Urgent maintenance issues and damage to local management.
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Assist in resolving guest and owner complaints in a professional and courteous manner.
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Communicate any guest issues and feedback to local management to ensure appropriate actions are taken.
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Knows and follows all company, Environmental, Health, and Safety Management Programs.
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Other duties as assigned.
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Time off must be requested 2 weeks in advance and approved for
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Must have a flexible schedule availability
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Non-Employees are not permitted in SRV properties
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Workdays start at 8 am if vacant and 11 am if guests or owners are checking out (can start earlier if applies).
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Properties must be completed by 4 pm that scheduled day unless approved
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Must attend mandatory meetings that are held by FTVR
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Properties with Spas and Jet tubs need to be completed by Housekeeping unless stated otherwise
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Property shutdowns and property turn on procedures are required and to be followed and communicated
