Description
Currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.
Responsibilities
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Greet patients and visitors with a warm and welcoming demeanor.
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Check-in patients, verify their information, and update electronic medical records accurately.
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Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
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Schedule and confirm patient appointments, ensuring efficient time management.
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Assist patients in completing necessary forms and understanding office policies.
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Collect patient co-pays, process payments accurately, and maintain proper documentation.
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Maintain the cleanliness and organization of the reception area.
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Coordinate with medical staff to optimize patient flow and use of resources.
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Insurance Eligibility
Benefits
Benefits:
- 401(k) after a year of service
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Requirements
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High school diploma or equivalent.
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Previous experience as a receptionist or in a customer-facing role.
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Excellent communication and interpersonal skills.
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Strong organizational skills and attention to detail.
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Proficiency in using computer systems and basic office software.
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Ability to handle a fast-paced environment and multiple tasks simultaneously.
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Empathy, compassion, and professionalism in dealing with patients and their families.
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Ability to work well as part of a team.
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Reliability and punctuality in attendance.
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Rotating between locations is required
