Overview
Join our dynamic healthcare team as a Medical Receptionist and be the welcoming face of our medical practice! This energetic role is vital in creating a positive patient experience by managing front desk operations, coordinating appointments, and ensuring seamless communication between patients and healthcare providers. Your enthusiasm and organizational skills will help foster a smooth-running office environment, supporting high-quality patient care every day. This paid position offers an exciting opportunity to develop your career in medical administrative support within a growing, patient-centered setting.
Duties
- Greet patients warmly upon arrival, ensuring a friendly and professional first impression
- Schedule, confirm, and reschedule patient appointments using the EMR (Electronic Medical Records) system Tebra.
- Verify insurance coverage and perform insurance eligibility and benefits verification to facilitate smooth billing processes
- Collect and process payments, including medical collections, while maintaining accurate financial records
- Manage multi-line phone systems with excellent phone etiquette, directing calls efficiently and professionally
- Review documentation for accuracy and completeness, ensuring compliance with HIPAA regulations and needed consents.
- Maintain organized medical records, files, and electronic health information management (EHR systems) .
- Assist with medical scheduling, intake procedures, and updating patient information to support care plans and overall clinic operations
Requirements
- Proven experience in a medical office environment or healthcare setting with strong clerical skills
- Familiarity with EMR/EHR systems such as Tebra, Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft is highly preferred
- Knowledge of some medical terminology, CPT coding, ICD coding (ICD-10/ICD-9), and insurance verification processes
- Understanding of HIPAA regulations to ensure patient confidentiality and data security
- Excellent customer service skills with the ability to handle sensitive situations professionally
- Strong computer skills including proficiency in Microsoft Office suite and 10-key typing capabilities
- Bilingual abilities are a plus to serve diverse patient populations effectively
- Prior Mental health clinic or Medical office experience is desirable; familiarity with Mental health terminology is advantageous
- Ability to manage multiple tasks efficiently in a growing environment while maintaining attention to detail
This role is perfect for motivated individuals eager to contribute to quality healthcare delivery through exceptional administrative support. If you thrive in a lively office setting where your organizational talents can shine—apply today!
Pay: From $15.00 per hour
Work Location: In person
