This Position is for the Retail Store of UPS on 14th Street in Traverse City, as a Full Time or Part Time Retail Associate and or Seasonal Associate for the upcoming Holidays.
Great position for High School and College Students. Flexible Scheduling.
Open hours of operation between 8 am - 6 pm Mon-Fri, Saturdays 8 am - 4pm and Sundays 10 am-3 pm. Must be available for all open hours.
All Candidates must be available 2 Saturday 8 am to 4 pm and 2- Sundays 10 am- 3pm.
Part Time Associate/Seasonal - Average 20-28 weekly includes weekends (Saturdays/Sundays) Minimum of 2 per month
Full Time Associate average 32-39 weekly - Must be available all open hours including weekends of minimum of 2 per month (Saturdays/Sundays)
The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- Retail/customer service experience
- Good communication and people skills
- Able to cross-sell and up-sell products and services
- Excellent packing skills
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Must be prompt, reliable, and responsible
- Must be able to lift 40+ pounds - No limitations or restrictions
- Rate of pay base/range on ability and knowledge level and open availability to all days of the weekdays and weekends. Review after 90 day Training Period by management
Job Types: Full-time, Part-time, Seasonal
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Ability to Commute:
- Traverse City, MI 49684 (Required)
Ability to Relocate:
- Traverse City, MI 49684: Relocate before starting work (Required)
Work Location: In person
