Responsible for follow up coaching after initial training for 30-60-90 days, by counseling, communicating job expectations and enforcing new hire policies and procedures.
Reports to the Director of Training in Las Vegas and works hand and hand on Training initiatives.
Prepare and complete action plans/goals and enforce customer-service standards. Responsible for resolving sales executive’s issues/concerns within the first 180 days.
Responsible for doing ride a long's, ride reports, and providing feedback to Sales Executives and Sales Managers daily.
Run weekly sales numbers for each sales executive and review for follow up and performance planning.
Hold trainings with the new hires and the Sales Managers to assist in understanding their Sales Executives strengths as well as areas of improvement
Holds morning Sales Mentorships to discuss obstacles the new hires have had to overcome and round table solutions.
Hold a 30-60-90 day trench training for all new hires, dissecting the process and taking an in-depth look at the psychology behind the sale.
Responsible for releasing all new hires to the floor once they have passed testing and the last ride reviewed and approved by Sales Manager
Provide one on one counseling with all new hires to help them understand the sales process outside of a group setting
Hold mandatory round tables for new hires as well as optional for those sales executives not meeting performance standards
Keep sales executives `up to date with inventory changes, new program benefits/changes. Provide tools to aid in the success of their sales process.
Provide follow up training weekly, monthly and 1 year after hire date.
Implement ways to increase employee retention.
Provide ethical training motivated by our core values.
Reduce cancellations by providing effective tools. Promote career pathing by employee retention.
Create a fun yet competitive workplace, filled with passion.
Ongoing projects that come up, supports the Sales Training Director’s vision.
