We are looking for a detail-focused Post-Closing Specialist to join a contract assignment in Austin, Texas. This opportunity supports a high-volume mortgage documentation project centered on clearing outstanding post-closing items and bringing aged files to completion. The ideal candidate is comfortable working independently, and maintaining precise records in a production-driven environment.
Responsibilities:
- Oversee a designated pipeline of post-closing files and identify unresolved documentation needed to complete each record.
- Contact title companies, settlement partners, attorneys, and other vendors to obtain missing collateral and trailing documents in a timely manner.
- Track follow-up activity through organized schedules, status updates, and escalation steps to help move delayed files toward resolution.
- Examine incoming documents such as final title policies, lien releases, and related records to confirm they meet post-closing standards.
- Raise unresolved issues or repeated vendor delays to leadership when additional intervention is required.
- Maintain accurate daily reporting on production volumes, file status, and outstanding inventory.
- Handle a large caseload while meeting established expectations for quality, turnaround time, and consistency.
- Support remediation efforts tied to aged inventory and document recovery initiatives as project needs evolve
- Prior experience in mortgage post-closing, loan operations, collateral documentation, trailing documents, or a comparable mortgage support function.
- Working knowledge of final title policies, lien releases, and other common post-closing documentation requirements.
- Strong verbal and written communication skills for coordinating with third-party vendors and business partners.
- Proficiency with Microsoft Excel and data-entry or tracking systems used to monitor file progress.
- Ability to organize competing priorities, manage multiple files at once, and work with minimal supervision.
- High level of accuracy, strong attention to detail, and dependable follow-through on outstanding items.
- Background in title, escrow, closing support, document curing, or related operational environments is preferred.
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