Job Summary
We are a rapidly growing Oral and Maxillofacial Surgery office looking for a confident, organized, detailed, and professional Front Office Assistant to help continue our upward trajectory! We have an incredible team, so finding the right person that values being a team player is a must. Our office focuses on the patient experience, so a high comfort level with insurance verification and the ability to multitask is a must. Your expertise in insurance verification and multitasking front desk duties will ensure smooth daily operations and a positive patient experience. This position offers an exciting opportunity to contribute to a caring team dedicated to delivering top-quality oral surgery care with efficiency and professionalism. The work week for the ideal candidate will be Monday, Tuesday, Thursday, Friday 7:30 am - 4:00 pm; every other Wednesday 8:00 am - 4:00 pm.
Key Responsibilities
- Greet patients warmly, manage front desk operations including scheduling, checking patients in/out, and accepting payments
- Review and update patient records accurately within our Electronic Health Record system
- Verify insurance eligibility, breakdowns, and frequency limitations
- Hospitality-focused communication with patients (in person, digital, and phone)
- Answer phone calls, follow up with appointment leads, and scheduling
- Help maintain a presentable looking office
- Other duties as assigned
Qualifications
Pay: $19.00 - $21.00 per hour
Benefits:
Work Location: In person
