Job Summary
We are seeking a dynamic and personable Front Desk Staff member to serve as the welcoming face of our organization. This energetic role involves managing front office operations, providing exceptional customer service, and ensuring smooth administrative processes. The ideal candidate will be highly organized, tech-savvy, and bilingual, capable of handling multiple tasks with professionalism and enthusiasm. Your positive attitude and strong communication skills will help create a warm environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your administrative and client support skills in a fast-paced setting.
Responsibilities
- Greet visitors and clients warmly, ensuring a positive first impression at all times
- Manage multi-line phone systems with professionalism, demonstrating excellent phone etiquette
- Handle incoming calls efficiently, directing inquiries to appropriate staff members or departments
- Maintain accurate records through data entry, filing, and document proofreading to support office operations
- Utilize Microsoft Office, Google Workspace, and Word processing tools for correspondence, scheduling, and reports
- Manage calendar appointments and coordinate meetings to optimize organizational efficiency
- Perform clerical duties such as filing, photocopying, and organizing office supplies to keep the front desk running smoothly
- Support office management tasks including bookkeeping with QuickBooks and basic bookkeeping responsibilities
- Assist with client communication and provide customer support to ensure satisfaction and resolve issues promptly
- Maintain a professional appearance of the reception area and ensure all office equipment is functioning properly
Experience
- Previous office or administrative experience is required; familiarity with front desk operations is highly preferred
- Proven ability to manage multi-line phone systems and demonstrate excellent phone reception skills
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, and data entry tools
- Bilingual skills are highly desirable to effectively communicate with diverse clients and visitors
- Demonstrated organizational skills with attention to detail in proofreading, filing, and scheduling tasks
- Experience in customer service roles that involve client communication and support functions
- Personal assistant or office management experience is a plus, especially those involving calendar management and time management skills
***This includes some overnight shifts, weekends, and holidays
Pay: $14.75 - $15.50 per hour
Work Location: In person
