Description
Security Finance is seeking an experienced and strategic
Director of Operations to lead our Tennessee market—an established territory with over 65
branch locations and a team of 6
District Managers. The ideal candidate brings
a proven track record in the traditional small-dollar installment loan industry.
We are a recognized leader in personal installment lending. We operate in over 700 community-based branches across the U.S., offering small loans and exceptional customer service to help people when they need it most.
As Director of Operations you’ll play a vital role in
growing market share, coaching district managers, and driving operational performance—all while ensuring strict compliance with state and federal regulations.
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Established Industry Leader – We’ve helped millions of customers for over 70 years.
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Comprehensive Benefits – Including medical, dental, vision, 401(k), paid time off, employee assistance programs, and more.
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Career Mobility – Leadership development programs and a clear path to executive-level roles.
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Supportive Culture – Work alongside peers and senior leaders who value your insight and experience.
Explore more: careers.securityfinance.com
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Lead operational performance for 65+ branches through direct supervision of 6 District Managers
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Set and manage key performance indicators (KPIs) related to growth, profitability, and compliance
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Identify market trends and develop data-driven strategies to maximize territory performance
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Regularly visit branch locations (minimum twice per year per branch) to assess operations, customer experience, and team effectiveness
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Recruit, train, and mentor District Managers and future leadership candidates
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Ensure compliance with state and federal lending laws and internal policies
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Serve as a liaison with local and state trade associations and regulatory agencies
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Evaluate and execute branch expansion, relocation, or consolidation strategies
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7+ years of progressive leadership experience in the traditional personal installment loan industry
(Note: Rent-to-own, lease-to-own, or payday lending experience will not be considered) -
Demonstrated success in multi-unit supervision and building high-performing teams
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Strong knowledge of lending operations, underwriting, and collections practices
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Familiarity with state and federal lending regulations and general employment law
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High degree of professionalism and executive presence
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Willingness to travel extensively throughout the state
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Tennessee residency or relocation required (Relocation assistance available)
If you’re ready to take your leadership experience in the small loan industry to the next level,
apply now and join a company that values stability, career growth, and community impact.
