Mechanical Service Advisor
Why Join Us?
Join a thriving, locally owned and operated business with 9 locations across the area! Because we are directly integrated with our collision center network, our mechanical division enjoys a constant, steady workflow year-round—no slow seasons or sitting around waiting for the phone to ring. You get the stability of an established, growing group with the feel of a family-owned culture.
Job Summary
We are seeking an experienced Mechanical Service Advisor to oversee the mechanical side of our operations. You will manage diagnostic and repair work generated by collision repairs (suspension, alignment, ADAS recalibration, air conditioning, electrical, and engine mechanical), as well as general mechanical maintenance. You’ll serve as the main liaison between our collision estimators, technicians, and insurance/retail customers.
Key Responsibilities
- Manage Workflow: Oversee mechanical repair orders originating from our associated collision shop as well as walk-in service clients.
- Technical Estimates: Perform initial vehicle assessments and prepare detailed, accurate repair estimates for mechanical collision damage and general wear-and-tear.
- Cross-Department Communication: Work closely with collision estimators, body shop managers, and mechanical technicians to keep repairs moving efficiently.
- Customer & Adjuster Interaction: Explain mechanical diagnostics, required repairs, and safety recalibrations clearly to vehicle owners and insurance adjusters.
- Quality Control: Ensure all mechanical and diagnostic repairs meet factory standards and safety guidelines before final delivery.
Job Type: Full-time
Pay: $50,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Retirement plan
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
