Sell > Grow > Succeed
We are looking for a motivated and detail-oriented District Sales Support to join our Air Freight team. This role is ideal for someone who thrives in a fast-paced logistics environment, enjoys customer interaction, and is driven to support business growth.
What You’ll Do
· Prepare accurate and competitive air freight quotations for customers in a timely manner.
· Actively promote our air freight products and services for a specific carrier in our portfolio.
· Build and maintain strong relationships with customers to generate repeat and new business.
· Manage and update customer information within the CRM/system to ensure data accuracy.
· Process air freight bookings and closely monitor shipments to ensure smooth execution.
· Coordinate and expedite transportation documentation to avoid delays.
· Assist customers with booking inquiries, shipment tracking, and freight-related issues.
· Prepare sales and performance reports by analyzing customer and market data.
· Support marketing initiatives by contributing to promotional materials and campaigns.
· Maximize the use of ECS digital tools and actively support new digital initiatives within the organization.
· Support the outside sales team with customer follow-ups, rate requests, pipeline updates, and account coordination.
· Coordinate internally with operations, customer service, and airline partners to ensure sales commitments are properly communicated and executed.
· Perform other duties as assigned by management
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the employee(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position expectations may be subject to change as the needs of the organization change.
What You Bring
· Two years of experience in air freight, logistics, or freight forwarding (required).
· Strong communication and customer service skills.
· Excellent organizational and multitasking abilities.
· Ability to work under pressure and meet deadlines.
· Proficiency in MS Office and CRM systems.
· Detail-oriented with strong analytical skills.
· Team player with a proactive and positive attitude.
Why Join Us?
· Opportunity to grow within a dynamic logistics organization.
· Exposure to international airline networks and global freight operations.
· Collaborative and supportive team environment.
· Competitive compensation and career development opportunities.
· Excellent fringe benefits including health and dental insurance, paid time off, and a 401(k)-retirement plan with company match.
Company Overview
Globe Air Cargo is a leading General Sales Agent (GSA) in the air cargo industry. We are a proud subsidiary of ECS Group, the world’s leading General Sales & Service Agent (GSSA) operating in more than 50 countries with 95 subsidiaries representing over 120+ airlines worldwide. We have a highly dynamic and collaborative global work environment dedicated to delivering innovative cargo solutions and exceptional customer service.
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- air freight, logistics, or freight forwarding : 2 years (Required)
Work Location: In person
