Knowledge and Experience:
- 5 + years dispatch experience in transportation required
- 5 + years of operational risk experience
- 3 + years supervisory experience required
- Union environment experience preferred
- Knowledge of adept, DCS, and streets preferred
Skills:
- Able to exercise good judgment and creativity in decision-making
- Possess excellent communication, customer service and interpersonal skills
- Ability to interpret and explain regulations and policies to others
- Possess the temperament necessary for maintaining amiable relations with various levels of company personnel.
- Possess basic mathematical skills
- Excellent time management skills with ability to prioritize.
- Must have high level of attention to details
- Must have strong organizational skills and the ability to multi-task.
- Analysis and problem-solving skills
- Strong Computer Skills (Microsoft Office)
Key Accountabilities:
- Assist dispatch with ensuring all Catch and Demand routes are covered.
- Work with the client on must fills and other coverage
- Verifying driver reported mileage against system generated.
- Verifying and computing actual completed billable hours against estimated hours.
- Prepare and maintain weekly and monthly driver schedules.
- Review schedules for efficiency and compliance with the Collective Bargaining Agreement (CBA)
- Assist with schedule changes and adjustments.
- Coordinate operator assignments for special events requested by the client.
- Maintain scheduling records and documentation.
- Organize scheduling files and historical records.
- Coordinate operator coverage for planned absences.
- Other duties as assigned.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of the job. Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions.
All roles may entail, to varying extents, the following physical demands:
- Long periods (potentially exceeding 8 hours per day) of walking, standing, sitting, bending, pushing, pulling, climbing, lifting, balancing, stooping, twisting, squatting, handling materials, repetitive hand-wrist motions, and traversing uneven surfaces;
- Exposure to both extreme heat and cold;
- Exposure to loud noises, fumes, and airborne particles;
In addition to the above demands inherent in every role, the following roles may entail unique physical demands, including:
- Operators/Drivers may work inside or outside vehicles and may operate vehicles for over 8 hours per day.
- Operations Supervisors and Managers may split their work between an office setting looking at a computer screen/electronic device and active transit field locations driving in a vehicle.
- Maintenance Employees may be exposed to toxic or caustic chemicals in a ventilated maintenance shop and may work with personal computers, laptops, electronic hand-held devices, complex electrical schematics, diagnostic software and testing devices, and other heavy machinery.
- Office Staff may work indoors in air-conditioned or well-ventilated facilities, including offices and cubicle spaces equipped with a telephone and computer and may entail typing or looking at a computer screen.
Additional Statements:
- Drug screening:Pursuant to Department of Transportation regulations, employment for safety-sensitive positions will be contingent upon passing a pre-employment drug screen and a physical examination. Keolis maintains a drug-free workplace. Employment will also be contingent upon completion of a background check consistent with applicable federal, state, and/or local laws.
- Safety commitment:Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the safest transportation company in the world.
- Environmental commitment:Keolis is committed to protecting the environment by minimizing the impact of our operations on the communities where we operate.
- EEO statement:Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, pregnancy status, genetic information, veteran status, gender identification, or any other status protected by applicable law. If you require a reasonable accommodation to participate in the application or interview process, please contact [email protected]. Keolis complies with federal and state disability laws and provides reasonable accommodations to qualified applicants.
- Work authorization: “Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position”
- Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
INDHP
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
