Who We Are
Led by Dr. Lauren Gregg, Anderson Vet is projected to open in January 2027! This role will partner with Dr. Gregg as we open this new vet hospital! Come be the start of something amazing!
About the Role
The Veterinary Practice Manager is responsible for overseeing the day-to-day business operations of the practice, ensuring operational efficiency, financial performance, exceptional client service, and employee engagement. This role serves as a leader and resource for the veterinary team while supporting the delivery of high-quality patient care.
Key Responsibilities
Practice Operations:
- Manage daily clinic operations to ensure smooth workflow and efficiency
- Monitor inventory levels and vendor relationships
- Ensure compliance with veterinary, OSHA, state, and federal regulations
Team Leadership & Human Resources:
- Recruit, hire, onboard, train, and retain team members
- Develop employee schedules and maintain appropriate staffing levels
- Conduct performance evaluations and provide coaching and development opportunities
- Foster a positive workplace culture focused on teamwork, accountability, and excellence
- Address employee relations matters professionally and confidentially
- Manage payroll
Financial Management:
- Oversee budgeting, forecasting, and financial reporting
- Monitor key performance indicators (KPIs) and practice profitability
- Manage accounts payable, payroll processes, and expense control
- Identify opportunities to improve operational and financial performance
Client Experience:
- Ensure exceptional customer service standards are maintained
- Resolve client concerns and complaints promptly and professionally
- Support client education initiatives and community outreach efforts
- Help maintain a welcoming and positive client experience
Strategic Growth:
- Collaborate with veterinarians and leadership to achieve business goals
- Implement marketing and client retention initiatives
- Analyze operational data and recommend improvements
- Lead special projects and continuous improvement efforts
- Complete other duties as assigned
Qualifications:
- 3+ years of management experience, preferably in a veterinary, healthcare, or service-based environment
- Strong leadership and team development skills
- Experience with budgeting, staff scheduling, and operational management
- Excellent communication, organizational, and problem-solving abilities
- Proficiency with practice management software and Microsoft Office applications
- Bachelor's degree in Business Administration, Management, Healthcare Administration, or a related field, preferred
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k) matching
- Continuing education credits
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Work Location: In person
