Host/Hostess

Job Details

The essential functions include, but are not limited to the following:

Warmly greet and seat guests, present menus and create a positive first impression.
Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction
Provide accurately quoted wait times to support smooth guest flow
Observe tables and keep track of clean, dirty, and occupied tables.
Take guest information for waiting list and quote wait time to guests accurately when tables are not immediately available
Clean, organize, and stock menus at host area
Answer phone in a welcoming tone and questions concerning the menu and restaurant
Interact with guests coming in and as they leave, ensuring a positive dining experience. Open the door for all guests.
You’ll play an important role in front of house operations, supporting teamwork to enhance the overall guest experience
Take and fill to go orders, if applicable.
Maintain restroom cleanliness throughout shift
Demonstrate ownership of sidework and closing tasks

A Host should possess the following Qualifications & Experience

Previous restaurant, hospitality, customer service, or food service industry experience preferred
Strong communication and interpersonal skills with a focus on guest service
Must be able to read, write, and determine wait time based on company’s procedures
Team player with a positive, patient attitude
Strong organizational skills and ability to multi-task with a strong work ethic
Knowledge of workplace safety procedures
Ability to lift up to 35 pounds, stand for extended periods, continuously bend, reach and twist
Must be at least 18 years old

Here are some of the perks we offer our Host Team Members: