Position Overview:
We are a fast-paced, high-volume plant nursery seeking a reliable, organized, and personable Receptionist to serve as the hub of our front office operations. This role is ideal for someone who thrives in a dynamic environment, enjoys juggling multiple responsibilities, and can maintain a calm, professional demeanor while handling frequent interruptions—especially during our busy shipping season.
Key Responsibilities:
- Answer and direct incoming phone calls in a professional and friendly manner
- Serve as the primary point of contact at the front desk for customers, vendors, and drivers
- Manage the truck window, assisting drivers with paperwork, directions, and coordination of pickups/deliveries
- Order and maintain office and operational supplies, ensuring inventory stays stocked
- Support shipping operations during peak season including documentation, coordination, and communication with internal teams
- Perform general administrative duties such as data entry, filing, email correspondence, and scheduling
- Maintain an organized and welcoming front office environment
- Assist team members with miscellaneous tasks as requested
Qualifications:
- Previous office or receptionist experience
- Strong multi-tasking and organizational skills
- Ability to handle frequent interruptions while remaining positive, focused and composed
- Excellent communication and customer service skills
- Proficiency in basic office software (e.g., email, word processing, spreadsheets)
- Willingness and ability to learn new systems, including Sage X3 ERP software
- Dependable, punctual, and able to work independently
- Experience in agriculture, horticulture, or logistics is a plus but not required
Work Environment:
This position operates in a lively nursery office setting with frequent interaction between office staff, drivers, and production teams. This role will involve periods of very busy workload, especially during peak shipping seasons, and occasional exposure to outdoor conditions at the truck window.
Schedule: Monday-Friday, 8:00a-4:30 on site – this position is not eligible for remote work
Why Join Us?
You’ll be part of a hardworking, positive, collaborative team that takes pride in growing and delivering quality plants with a focus on excellent customer service. This is a great opportunity for someone who enjoys staying busy, having variety in their daily responsibilities, and being an essential part of keeping operations running smoothly.
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
