BDC Representative (Automotive Sales)
CarDome Auto Sales is one of Michigan's fastest-growing automotive dealerships, selling over 100 vehicles per month with customers nationwide. We are looking for energetic, customer-focused Business Development Center (BDC) Representatives to join our growing team.
If you enjoy helping people, have excellent communication skills, and thrive in a fast-paced environment, we'd love to meet you.
What You'll Do
- Respond quickly to internet leads, phone calls, text messages, and chat inquiries
- Schedule appointments for customers with our sales team
- Follow up with customers throughout the sales process
- Make outbound calls to unsold leads, previous customers, and service opportunities
- Confirm appointments and reduce no-shows
- Build relationships with customers and provide an exceptional buying experience
- Accurately document all customer interactions in the CRM
- Work closely with the sales team to maximize appointment show rates and sales
- Meet daily, weekly, and monthly performance goals
- Maintain a positive, professional attitude while providing outstanding customer service
QualificationsRequired
- Excellent verbal and written communication skills
- Strong customer service skills
- Comfortable speaking on the phone throughout the day
- Computer proficiency and ability to learn new software quickly
- Strong organizational and multitasking abilities
- Self-motivated with a positive attitude
- Ability to work evenings and weekends as scheduled
Preferred
- Automotive BDC or dealership experience
- Sales or call center experience
- CRM experience (DriveCentric experience is a plus)
- Bilingual (English/Arabic or English/Spanish) is a plus but not required
Compensation & Benefits
- Competitive hourly pay plus performance bonuses
- Paid training
- Paid vacation
- Health benefits
- 401(k) (if applicable)
- Career advancement opportunities
- Modern dealership with the latest technology and AI tools
- Supportive team environment
Why CarDome?
At CarDome Auto Sales, we're building one of Michigan's most innovative independent dealerships. We invest in our employees, embrace technology, and create opportunities for growth. If you're motivated, customer-focused, and ready to build a career, we want to hear from you.
Join a dealership where your hard work is recognized, your success is rewarded, and your career can grow. Apply today!
Pay: $54,000.00 - $72,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
