Education
Required: Completion of the tenth grade in High School.
Experience
Preferred: One (1) to two (2) years of customer service experience (could be in a variety of settings).
Certifications/Licenses
Required: Upon employment may be provided training for certification in CPR and First Aid.
Knowledge, Skills and Abilities
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Strong ability to work with public in person and by phone.
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Ability to advise on and interpret County policies in researching and resolving customer inquiries, requests and complaints.
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Ability to communicate effectively both orally and in writing.
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Ability to develop and maintain excellent working relationships with staff, coworkers, activity participants and the general public.
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Ability to function as part of a team.
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Ability to perform set-up and breakdown of tables, chairs and equipment as required for programs, activities and rentals.
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Good knowledge of office terminology, procedures, equipment technology.
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Ability to maintain membership accounts involving mathematical computations.
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Ability to follow oral and written direction and work procedures.
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Ability to take initiative and follow through to completion.
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Skills in using Microsoft Word, Excel and other computer software.
Additional Requirements
Must be 16 years of age or older. Must be able to work a flexible schedule.
Supervisory Responsibilities
None
