Heartwood Residential | Campbell / Silicon Valley, CA
Part-Time | Hybrid/In-Person | 20-25 Hours/Week
Heartwood Residential is seeking a highly organized, trustworthy, and proactive Executive & Family Operations Assistant to support the owners across both business operations and day-to-day family logistics.
This is a unique opportunity for someone who enjoys creating order, staying ahead of details, and becoming a trusted operational right-hand in a growing, family-oriented business environment.
The role is designed to be approximately 70% business operations support and 30% family logistics support. We are looking for someone who is warm, resourceful, steady, tech-comfortable, and able to move confidently between administrative coordination, errands, scheduling, and hands-on support where needed.
This is not a traditional corporate Executive Assistant role, and it is not a nanny or housekeeping position. The ideal candidate enjoys variety, values trust and relationships, and takes pride in helping busy owners operate more effectively both professionally and personally.
Business & Operations Support
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Help manage administrative follow-through, reminders, and open tasks so important details do not get missed
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Assist with inbox organization, simple email drafting, and communication coordination
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Support office organization, supplies, scanning, filing, and administrative systems
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Assist with onboarding coordination and basic setup for new team members
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Coordinate occasional client gifts, team appreciation items, and relationship-focused touches
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Help organize internal documents, notes, forms, and operational checklists
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Run occasional local business errands, vendor coordination, and pickups/drop-offs
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Provide light tech and software support, including app setup and basic troubleshooting
Family & Logistics Support
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Assist with recurring school or activity pickups during weekday afternoons
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Help coordinate calendars, appointments, reminders, and schedules
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Support local errands, including groceries, returns, dry cleaning, and household pickups
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Assist with light household organization and resetting shared spaces when needed
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Help with occasional family events or travel coordination
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Previous experience supporting busy professionals, business owners, or families in a high-trust environment is strongly preferred.
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Extremely trustworthy, discreet, and dependable
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Organized and naturally detail-oriented
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Calm, proactive, and able to manage many moving pieces without constant oversight
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Comfortable around children while maintaining professionalism and boundaries
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Strong written and verbal communication skills
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Tech-comfortable with calendars, apps, documents, task systems, and smartphones
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Able to adapt quickly and shift priorities as needed
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Professional, steady, and resourceful with a service-minded attitude
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Approximately 20-25 hours per week to start
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Primarily Monday-Thursday afternoons
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Hybrid/local support role within the Campbell / Silicon Valley area
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Compensation range: $35-$45/hour depending on experience and fit
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Potential for expanded responsibilities and hours over time for the right candidate
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Valid driver's license and clean driving record
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Reliable personal vehicle for local errands and pickups
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Comfortable transporting children as part of the role
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Able to work locally and in person as needed
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Background and reference checks required
If you enjoy helping people stay organized, thrive in a dynamic environment, and want to be part of a relationship-driven business and family culture, we'd love to hear from you.
Please submit the following:
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Your resume
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A brief introduction telling us why this role interests you
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Any relevant experience supporting executives, families, small businesses, or operations.
