The Support Services Coordinator provides system level coordination and performance oversight across facilities, environmental services (EVS), and related support service contracts. This role partners closely with the Executive Director FPD&C, Vice President and community leadership to support contract management, performance reporting, and accelerated standardization of processes and expectations across markets. The coordinator serves as a critical connector between vendors, system leadership, and community C suite stakeholders—ensuring disciplined execution, transparency, and continuous improvement across these business lines.
Required
- Bachelor’s degree in business administration, healthcare administration, operations, or a related field, or equivalent experience.
- Experience supporting contract management, vendor oversight, or operational performance reporting in healthcare or a complex service environment.
- Strong analytical skills with demonstrated ability to interpret data, track KPIs, and prepare executive‑level summaries.
- High attention to detail with the ability to manage multiple priorities and deadlines.
- Strong written and verbal communication skills, with comfort interacting with executive‑level stakeholders.
Preferred
- Experience in facilities management, environmental services, or healthcare support services.
- Familiarity with vendor management, performance scorecards, and standardization initiatives in a multi‑site organization.
- Proficiency with Excel, dashboards, and performance reporting tools (e.g., Power BI or similar platforms).
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
