Job Description Summary
We are seeking a highly organized and detail-oriented individual to join our team as the Director of Housekeeping in the hospitality industry. As the Director of Housekeeping, you will be responsible for overseeing all aspects of housekeeping operations to ensure a clean and comfortable environment for our guests. This is a managerial role that assists in the day-to-day activities of the hotel operation to ensure guest satisfaction and maximize hotel profitability.
Job Description:
· Organize and manage all aspects of the hotel’s housekeeping department including all public areas, laundry, guest rooms and staff.
· Manage and oversee the activities of housekeeping staff, including hiring, training, scheduling, and performance evaluations.
· Develop and implement housekeeping procedures and standards to maintain cleanliness and efficiency
· Conduct regular inspections of guest rooms and public areas to ensure they meet quality standards
· Ensure timely and accurate completion scheduling, payroll, inventory, and amenity ordering.
· Manage department scheduling and payroll on a weekly basis ensuring union compliance.
· Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
· Monitor and control housekeeping expenses within budgeted guidelines
· Responsible for monthly hotel monthly linen inventories with a comprehensive understanding of inventory par levels and purchasing requirements.
· Full understanding of hotel checkbooks for budgeting purposes and the ability to manage on a monthly basis.
· The ability to create a strong working relationship with the hotel’s external vendors to ensure the success of the housekeeping and operation.
· Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.
· Ensure compliance with safety and sanitation regulations and maintain a safe working environment for staff
· Ensure compliance with federal, state and local laws regarding health and safety services.
· May be required to work mornings, evening, weekends, and holidays.
· Perform other duties as assigned.
Qualifications And Requirements:
· At least 4 years of experience hospitality or a related field.
· At least 4 years in and housekeeping management.
· Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
· Must be able to maintain confidentiality of information.
· Previous experience in managing a unionized workforce.
· Previous experience with Hotel and Management Systems; such as Opera, Alice, ADP, Etc.
· Ability to speak, read, and write fluent English; other languages beneficial.
· Problem solving, reasoning, motivating, organizational and training abilities preferred.
· Frequently standing up, bending, climbing, kneeling, and moving about the facility.
· Carrying, lifting, or pulling items weighing up to 50 pounds.
· Frequently handling objects and equipment
Pay: $116,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
