Location: 415 3rd Street - Great Falls, MT 59404
Department: Retail
Pay Rate: $18.00 per hour
Pay Type: Hourly
Schedule Requirement: Monday – Friday
The Motor Vehicle Clerk assists customers by accurately processing a wide range of motor vehicle transactions in compliance with State Motor Vehicle Department requirements. This position involves direct interaction with customers both in person and by telephone and requires strong customer service skills, attention to detail, and professionalism.
The Motor Vehicle Clerk issues transactions such as driver’s licenses, titles, registrations, VIN inspections, and notary services. This role also requires conducting road tests.
Process motor vehicle transactions in a fast, accurate, and professional manner
Assist customers with driver’s licenses, titles, registrations, notary services, and other MVD transactions
Conduct road tests as required
Obtain, verify, and review identification and required documentation for authenticity and completeness
Accurately complete required forms and collect applicable fees
Maintain compliance with all MVD policies, procedures, rules, and regulations
Safeguard confidential and sensitive customer information
Maintain a balanced cash drawer
Provide excellent customer service in person and over the phone
Communicate clearly and professionally with customers and coworkers
Work effectively in a structured, team-oriented environment
Perform other duties as assigned
Valid Montana Driver’s License (required)
Ability to successfully pass a criminal background check
Must be able to pass a motor vehicle review
Strong customer service and interpersonal skills
Clear and professional verbal and written communication in English
Accurate and efficient computer skills using Windows-based applications
Strong organizational and documentation skills
Detail-oriented with the ability to multitask
Ability to work in a structured team environment
Must possess the necessary dexterity and fine motor skills to operate standard office equipment, including a telephone, computer, keyboard, printer, fax machine, and copier
Hourly pay starting at $18.00 per hour
Health benefits including medical, dental, and vision
401(k) with company match
Paid Time Off (PTO)
Paid holidays
Training and certification opportunities, including TSA Agent certification
A supportive, team-oriented work environment
We are an Equal Opportunity Employer and value diversity. All employment decisions are based on business needs, job requirements, and individual qualifications.
