Description:
Location: 1227 W 9000 S B, West Jordan, UT 84088
Schedule: Full-Time, Monday - Friday variable opening/closing shifts
Pay Range: $18/hour
Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks
Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training
The Position:
Mountain Land Physical Therapy is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you’ll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare.
What You’ll Do:
Greet and check in patients, creating a friendly and professional first impression
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Manage physical therapists' schedules using our scheduling software
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Collect co-pays, co-insurance, deductibles, and private payments at time of service
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Answer phones and respond to emails with exceptional customer service
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Maintain HIPAA compliance and confidentiality in all patient interactions
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Keep the front desk and waiting area organized, efficient, and welcoming
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Assist with medical record updates and administrative tasks
What We’re Looking For:
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Previous front office, medical receptionist, or customer service experience preferred
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Comfort using Microsoft Office and learning a scheduling software
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Strong communication and multitasking skills
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Friendly, team-oriented personality with a professional demeanor
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Willingness to learn and grow in a healthcare setting
Why Join Us:
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Supportive team culture with mentorship at every stage of your career
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Room to grow into roles in medical billing, office management, or clinic operations
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Work that makes a difference by helping patients on their journey to recovery
Requirements:
- High school diploma or equivalent
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Friendly, professional communication skills
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Comfortable using computers and learning new software
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Able to multitask in a fast-paced clinic
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Reliable and punctual
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Customer service or office experience preferred
