ABOUT US
Our fee-for-service private practice, located in Nashville (Belle Meade), is hiring a full-time receptionist/patient coordinator. Full time at our office is considered 30 hours and above. This position averages 34-37 hours per week.
Our office is a very busy, high quality, patient centered practice that does preventative, cosmetic, restorative, and reconstructive treatment. We offer a positive & enjoyable working atmosphere with appreciative doctors who treat everyone as equals, a fun team, a laid-back work environment (we don’t take ourselves too seriously), a wonderful patient population & modern, excellent care in a state-of-the-art facility.
ABOUT THE JOB
A minimum of 1 year of dental front office experience is required. High level customer service skills (eg: Ritz Carlton, Disney, Publix) are also required.
Duties will include: Answering phones, scheduling appointments, checking patients in/out, verifying & entering insurance, presenting treatment plans to patients (including discussing costs with patient), sending referral forms & x-rays to specialist offices and having conversations with patients on the phone as well as through email and text all while providing a very high level of customer service. Secondary duties may include sending out statements (electronically and manually), and following up on outstanding insurance claims. Assist other front office staff members and office manager as needed.
Shift hours are negotiable depending on office needs and applicant needs. Potential shifts are 7:15-4:15, 7:30-4:30, 7:45-4:45 or 8 am-5:00 pm (or once the last patient has been checked out) on Monday - Thursday (1 hour lunch), and every other Friday 7:15 am - 12:00 pm (on 1 of these Fridays phones will need to be answered from home (through an app) from 12 pm - 4 pm). After 90 days, we offer paid major holidays & vacation (starting in year 1), PTO (6 days per year), a bonus plan, employee and family discount on dental care and can join 401K after 1 year of employment. Salary DOE. A background check is required. Our office hours are Monday-Thursday 7:30-5:00 and Fridays 7:30-12:00.
If you are still reading this and if you meet the requirements listed above and would like to be considered for the position, please submit the following:
- resume
- salary requirements
- paragraph or cover letter explaining why you think you would be a good fit for this position
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Work Location: In person
