Community Care Partners: People Helping People with Disabilities Live Better
Position: Office Coordinator
Location: Newark, NJ (In-Person)
Type: Full-Time
Schedule: Monday-Friday, 9am-5pm
Pay: $20 - $21 an hour
Join Our Team at Community Care Partners
At Community Care Partners, our mission is to help individuals with intellectual and developmental disabilities (I/DD) live meaningful, independent lives in the comfort of their homes and communities.
We are seeking a personable Office Coordinator who is bilingual in English and Spanish to provide daily assistance to our Direct Support Professionals and DDD program participants.
This Office Coordinator role involves frequent communication with staff, participants, and families to coordinate schedules, answer inquiries, and maintain accurate patient records.
Position Overview: Office Coordinator
As the Office Coordinator, you will handle day-to-day administrative tasks and provide support to Direct Support Professionals, Case Managers, and management. The Office Coordinator plays a key role in ensuring smooth office operations, maintaining accurate records, and supporting quality service for participants and families.
The ideal Office Coordinator is a highly organized, English-Spanish bilingual professional who possesses excellent interpersonal skills, customer service experience (healthcare or DDD programs preferred), and the ability to multitask and work independently.
Duties / Responsibilities
- Answer the telephone promptly and courteously.
- Coordinate appropriate staffing of Aides and Direct Support Professionals.
- Maintain Direct Support Professional files and ensure compliance.
- Respond to employee requests and questions.
- Manage "on-call" duties according to schedule.
- Communicate regularly with Direct Support Professionals, Case Managers, Support Coordinators, families, and management team members.
- Assist in managing referrals for the assigned office as designated by the Director.
- Process and register timesheets for Direct Support Professionals and match appropriately to the agency electronic health record (EHR) system.
- Support daily administrative operations as an Office Coordinator while maintaining confidentiality and professionalism.
Required Qualifications
- Bilingual in English and Spanish (verbal and written).
- Clear communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to handle multiple tasks and meet deadlines.
- Ability to work at a computer for extended periods.
Preferred Qualifications
- High school diploma or equivalent.
- 1 year of customer service experience.
- Previous experience as an Office Coordinator, administrative assistant, or in a similar office support role is preferred.
Benefits / Perks
- Paid time off and holidays.
- Comprehensive health benefits.
- 401(k) plan with employer contribution.
- Supportive, mission-driven team environment.
- Growth opportunities within an expanding NJ DDD provider.
About Community Care Partners
Community Care Partners is a growing New Jersey DDD Provider dedicated to improving the lives of adults with intellectual and developmental disabilities. Our agency delivers practical and personalized in-home care led by a team of compassionate DSPs, RNs, Case Managers, and office staff.
Learn more about our mission at www.communitycarepartnersnj.com.
Join Community Care Partners and help connect families with the care they deserve! Apply Today!
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Experience:
- Customer Service or Administrative: 1 year (Preferred)
Language:
- Spanish (Native or Bilingual) (Required)
Work Location: In person
