Who we are
Artisent Floors is a fast growing, full-service flooring company, and we’re looking for the right people to join our team. We work hard, collaborate closely, and find the right solutions to make our clients happy. We provide next day flooring service to the multifamily industry, serving apartment communities in 17 cities from our corporate headquarters in Memphis, TN.
Why join us
The mission of Artisent Floors is to revolutionize the multifamily flooring industry by delivering superior products and personalized service to our customers. We strive to exhibit our Core Values every day:
- Diligence- We make our customers’ job easy by doing the little things that make a big difference.
- Integrity- We operate in good faith and absolute honesty. Never promise what you can’t deliver; and do what is right in every situation.
- Creativity- We will never stop innovating to benefit our customers, bring efficiency to our operations, make our workplace more rewarding, and benefit our community.
- Expertise- We will be the best at what we do. When new opportunities arise, we will lead the way in doing business the right way.
- Artisent Family- We take an interest in all four aspects of the lives of our employees - Physical, Spiritual, Emotional, and Social. Because Artisent Floors could not exist without its people, we will invest in those people and succeed together.
Essential Functions:
- Billing and Invoicing: Address billing discrepancies and issues promptly.
- Payment Processing: Focus on accounts aged 60 days, implement strategies for collection and escalate issues as needed. Record and apply payments in a timely and accurate manner. Monitor customer accounts for overdue payments and follow up as necessary. Collaborate with internal teams to resolve payment issues. Communicate with customers to address payment issues and negotiate payment plans when necessary.
- Reconciliation: Investigate and resolve any discrepancies in a proactive and timely manner.
- Customer Communication: Maintain positive relationships with customers by addressing inquiries and providing support related to accounts receivable. Communicate effectively with internal teams to gather information necessary for accurate billing.
- Reporting: Generate regular reports on accounts receivable status, aging, and other relevant metrics. Provide insights and recommendations for process improvements.
- Performs other duties as assigned.
Experience Required:
- 2 years of accounts receivable experience in a similar role.
- Ability to work independently and collaboratively.
- Strong customer service skills.
- Problem-solving and time management skills. High level of accuracy, efficiency and accountability.
- Ability to prioritize tasks effectively. This position is extremely high volume.
- Attention to detail.
- Written and verbal communicatation skills.
- Must be able to communicate internally with managers and sales team.
- Must be able to communicate externally with customers.
- Able to lift 15 pounds
Job Types: Part-time, Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Physical Setting:
Work Location: In person
