Job Overview
We are seeking a dynamic and organized Personal Injury Receptionist to join our legal team. This vital role serves as the first point of contact for clients, visitors, and legal professionals, ensuring smooth communication and efficient management of client inquiries related to personal injury cases. The ideal candidate will possess exceptional organizational skills, a friendly demeanor, and a keen eye for detail. This paid position offers an exciting opportunity to be part of a dedicated legal environment focused on delivering outstanding client service and support.
Duties
- Greet clients, visitors, and vendors with professionalism and courtesy, creating a welcoming environment.
- Manage incoming phone calls, directing inquiries to appropriate team members with excellent phone etiquette.
- Schedule appointments, consultations, and follow-up meetings for attorneys handling personal injury cases.
- Maintain accurate client records and case files using document management systems such as RIngCentral and Casepeer.
- Assist with legal administrative support tasks including data entry, filing, document review, and proofreading.
- Support legal research and document drafting related to personal injury law and other practice areas like civil litigation support.
- Handle confidential information with discretion while ensuring compliance with procedural law standards.
Experience
- Prior legal support experience, especially in personal injury law or civil litigation support, is highly preferred.
- Familiarity with legal research tools such as Westlaw or LexisNexis to assist attorneys with case preparation.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for document creation and communication.
- Experience with case management software including iManage or similar systems is advantageous.
- Strong organizational skills with the ability to prioritize multiple tasks efficiently in a fast-paced environment.
- Knowledge of procedural law, legal drafting, and client communication best practices enhances success in this role.
- Paralegal experience or background in legal administrative roles will be considered a plus for candidates seeking growth opportunities within the firm.
Join us to be part of a vibrant team dedicated to supporting clients through their personal injury claims while developing your skills in a professional and supportive environment!
Pay: $19.00 - $24.00 per hour
Benefits:
Work Location: In person
