Appointment Setter
Pay: $20.00 to 22.00/hour + $20.00 for every set appointment
Join the Face of Southern California’s Premier Home Remodeler
MODE Renovation is looking for a proactive communicator who loves engaging with people. As a Brand Ambassador at MODE, you won’t just be "generating leads"—you’ll be the first point of contact for homeowners looking to transform their lives by transforming their homes. In this role, you’ll bridge the gap between our premium renovation services and the community, turning casual conversations in our retail partner locations into high-quality design appointments.
What You’ll Do:
- Set appointments for our expert design consultants to keep our large-scale operation running smoothly.
- Represent our brand inside premier retail stores (no off-site events required at this time).
- Act as a product expert, providing homeowners with a professional introduction and performing quick demonstrations of our specialized services.
- Qualify retail customers to determine if they are homeowners and the right fit for our renovation solutions.
- Use our CRM system to capture lead data and coordinate directly with the Inside Sales Team to schedule convenient appointment times.
Schedule & Hours (Full-Time / Part-Time):
- Flexibility: Opportunities available for both part-time and full-time hours (ideally 3 to 5 days a week).
- Shift Options: Flexible AM and PM shifts are available within retail hours (9:00 AM – 8:30 PM, 7 days a week).
- Weekend Focus: Weekends are our highest-traffic days, so primary availability on weekends is required.
What You’ll Need to Succeed:
- Minimum of 2 years of experience in lead generation, retail sales, or successful support roles.
- High School Diploma or GED required.
- Exceptional verbal skills and the ability to turn any interaction into a positive brand experience.
- Comfortable with the internet, web-based reporting, and using basic systems to input customer data.
- A proactive, self-motivated, and entrepreneurial attitude with the ability to meet goals with little supervision.
Why Join MODE Renovation?
We aren't your typical contractor. Known as "The Last Honest Contractor," MODE Renovation stands out through transparency and an unwavering commitment to quality. While most of the industry relies on sub-contractors, we operate with in-house (W2) employees, allowing us to maintain a superior standard of excellence.
When you join our family-owned team, you get:
- A competitive base of $22/hour, uncapped $20 bonuses for every scheduled appointment
- Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plans, or program terms. This role may be eligible for the following: Medical, dental & vision, 401(k)/Roth
- A flexible, predictable retail schedule with the ability to choose AM or PM shifts.
- Join a company that tripled its revenue in just one year, offering you real advancement prospects.
- A fast-paced growth culture that values adaptability, self-motivation, and direct communication.
Pay: $20.00 - $22.00 per hour
Application Question(s):
- Are you available to work evenings and weekends?
- Are you proficient in using an iPad for real time data entry and appointment setting while working in the field?
Experience:
- high-touch customer service: 1 year (Required)
Work Location: In person
