Internet Sales Manager– Holler Hyundai/Genesis Orlando
Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 13 dealerships (and growing!) serving the Central Florida market, has been proudly family-owned since 1938. Our Buy Smart – Be Happy® brand promises include Our Best Price First, Pure and Simple® and Commission-Free Sales.
As the Digital Sales Manager you will have the opportunity to make a positive impact on our business and the lives of team members and customers every day. We are looking for a driven, dedicated individual who is excited by the opportunity to join a successful team and continue to drive home the culture of success that has been built over nearly nine decades.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Duties and Responsibilities include, but are not limited to, the following:
- Lead, coach, and develop a team of Digital Sales Representatives through hands-on training and daily feedback
- Hire and onboard new associates and train them on CRM, phone, and internet processes
- Review and quality-control incoming calls, texts, and emails to ensure every lead gets a manager touch
- Manage the full pipeline of unsold internet and phone leads, driving daily appointment counts
- Desk proposals, provide terms, negotiate trade values, and close deals over the phone and online
- Build, measure, and continuously improve internet sales and inbound phone handling processes
- Create CRM templates and messaging that drive stronger customer engagement
- Conduct competitive price and offer shopping to keep deals moving
Why Join Us
- A real leadership seat with a team that reports to you
- Clear benchmarks, modern tools, and ongoing coaching support
- Nearly 90 years of stability and a strong reputation in the Central Florida market
- Genuine growth path into Sales Manager and General Sales Manager roles
Required Skills/Experience:
- Previous experience as a Digital Sales Manager, Internet Sales Manager, Sales BDC Manager, or similar leadership role (automotive strongly preferred)
- A track record of coaching reps to hit appointment-setting and conversion benchmarks
- Confidence desking deals and negotiating trade and purchase terms
- Strong phone presence and the ability to model great customer conversations for your team
- Comfort with CRM systems, performance dashboards, and reporting
- Solution-oriented, positive, lead-from-the-front attitude
- Flexible schedule availability including evenings, weekends, and holidays
- High school diploma or equivalent; must pass background screening
Supervisory Responsibilities:
- Oversee the Digital Sales Representative Team
Job Type:
Pay
- Pay Range $65,000-$100,000 annually
Full Time Benefits:
- 401(k) & 401(k) Matching
- Employee Assistance Program
- Health Insurance
- Dental Insurance
- Vison Insurance
- Life Insurance
- Flexible Spending Account
- Paid Time Off After 6 months
- Referral Program
- Associate Discount Program
Schedule:
- Ability to work a flexible schedule including evenings, weekends, and holidays
Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process.
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