About the Role:
We are seeking a dedicated Overnight Front Desk Associate and Parking Attendant to join our team at our Luxury Condominium property. This role involves providing exceptional guest services during overnight hours, managing front desk operations, occasionally and ensuring a welcoming environment for all visitors. The ideal candidate will possess strong communication skills, hospitality experience, and the ability to handle various customer service tasks efficiently. Bilingual abilities and dealership or retail experience are a plus. This position offers an excellent opportunity for individuals interested in hospitality, customer service, and administrative support within a dynamic environment. This position also involves candidate to partake in being a valet attendant.
Responsibilities:
- Greet and assist residents and guests with a professional and courteous demeanor throughout overnight hours
- Manage front desk operations including answering phones, logging visitor activity, and handling resident requests
- Safely park, retrieve, and manage resident and guest vehicles as part of valet services
- Monitor building access, security cameras, and entry points to ensure resident safety
- Accept and log package deliveries and notify residents of incoming items and visitors
- Respond promptly to resident concerns, emergencies, or maintenance issues and escalate as needed
- Maintain a clean, organized, and welcoming lobby and front entrance area
- Facilitate traffic control at the front entrance of The Dorchester
- Transport groceries and packages to the resident’s home
Requirements:
- Prior front desk, concierge, hospitality, or customer service experience preferred
- Valid driver's license with a clean driving record required for valet duties
- Ability to drive both manual and automatic transmission vehicles is a plus
- Comfortable working overnight shifts in a residential building environment
- Strong communication skills and a professional, friendly attitude
- Ability to remain alert, attentive, and proactive during overnight hours
- Basic computer skills for logging and front desk management tasks
- Bilingual skills are highly desirable to serve a diverse guest population
About Us:
Dorchester Condominium is a distinguished residential community located in the heart of Los Angeles, CA, known for its commitment to comfort, security, and exceptional living standards. Our residents trust us to provide a safe and welcoming environment, and our staff takes great pride in upholding that reputation every day. We value our team members and foster a respectful, supportive workplace where dedication and professionalism are recognized and rewarded.
