You’re not looking for a job. You’re looking to lead.
At Aux Home Services, we’re building something different—a high-performance home service company focused on elite execution, customer experience, and a team-first culture.
We don’t need a placeholder manager.
We need a leader who can drive results, hold the line on standards, and develop technicians into top performers.
At Aux Home Services, we specialize in HVAC, Plumbing, and Electrical service across the Birmingham market.
Our mission is simple:
Deliver an unmatched customer experience while building a team that wins—together.
We operate on core values:
- Help First Attitude
- Positive Outlook
- Professionalism
- Always Do the Right Thing
- Growth Minded
If that resonates, keep reading.
This is not a sit-back role. You will be responsible for:
- Leading and developing a team of service technicians
- Driving revenue, conversion rates, and average ticket
- Enforcing process, standards, and accountability
- Running daily huddles and performance tracking
- Coaching technicians on communication, sales, and execution
- Improving the customer journey from first call to final invoice
- Partnering with dispatch, CSR, and install teams for alignment
- Owning department KPIs:
- Revenue per tech
- Conversion rate
- Membership growth
- Call completion & efficiency
You’re a fit if you:
- Have 5+ years in home services (HVAC, Plumbing, Electrical preferred)
- Have led a team before (and held people accountable)
- Understand numbers, KPIs, and performance metrics
- Can coach—not just manage
- Are comfortable having hard conversations
- Thrive in a fast-paced, high-expectation environment
- Take ownership—no excuses
You’re NOT a fit if:
- You avoid accountability
- You blame marketing, dispatch, or “the market”
- You prefer comfort over performance
Compensation & Opportunity
- Competitive Base Salary + Performance Bonuses
- Clear path to senior leadership
- Strong support team (CSR, Dispatch, Leadership)
- Ongoing training and development
- Company culture that actually backs its leaders
Why This Role Matters
We are at a critical growth stage.
The right Service Manager will:
- Stabilize execution
- Increase revenue per truck
- Elevate technician performance
- Improve customer retention and reviews
This is a career-defining opportunity for the right leader.
If you’re ready to lead a team and make a real impact:
Apply now and include a short note:
“What makes you a strong leader in a service business?”
Pay: $57,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
