Description:
Deli Clerk Position Summary: Provides customer service to Cal Mart customers, assembles and distributes sandwiches, answers phones for Deli orders, etc.
Deli Clerk Duties and Responsibilities:
Essential Duties:
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Providing responsive, exceptional service to deli counter customers by answering questions, making recommendations, providing samples, and responding to requests.
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Recommending, slicing, weighing, packaging, and pricing meats and cheeses.
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Preparing special orders and party trays.
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Updating displays, cases, and other customer-facing areas to ensure new items and promotions are showcased.
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Ensuring that work areas are ready to service customers by cleaning surfaces, equipment, and floors, removing trash, and confirming that tools are in working order.
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Take telephone orders for party trays, sandwiches, and special orders.
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Following all food safety and sanitation procedures established by the company and other regulatory agencies.
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Cooperating with others to ensure customer satisfaction.
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Confirming that all displays, products, and services comply with company standards.
Reporting Relationship:
Subordinate Staff (providing direct supervision):
Requirements:
Deli Clerk Qualifications:
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High School Diploma or equivalent.
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Some companies may have a minimum age requirement of 18.
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Deli counter or food preparation experience may be required.
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Ability to lift heavy items, ranging from 5 to 30 lbs, and operate equipment, such as meat and cheese slicers, scales, cash registers, etc.
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Excellent customer service, communication, and math skills.
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Ability to speak, read and fluent in English to ensure fluent communication with customers, coworkers, and supervisors who only speak English.
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Ability to comprehend and follow all company procedures and regulations regarding food handling and sanitation.
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A courteous and efficient approach to handling customer requests, questions, and complaints.
Work Environment:
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Store Climate can range, averaging 70-78 degrees, freezer and walk-ins low as 20 degrees.
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Moderate level noise.
Travel:
Physical Requirements:
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Regularly stand, bend, twist, kneel, and crouch; use hands to handle or feel and talk or hear
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Frequently required to reach with hands and arms.
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Ability to stand and move for up to 8 hours per day
Fully covered employer benefits (Medical, Dental, Vision, STD, GT Life) *Select Plans*
LIFTING: Average Weight: 5 lbs up to 30 lbs. Frequency: Daily
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