Project Manager Opportunity Summary:
As a Project Manager, you will direct and coordinate clients service agreements and contracts. The Project Manager works in cooperation with the Sales and Service Department, to develop and maintain a satisfied and loyal customer base through excellent customer service by performing the following duties personally and through subordinate managers.
Job Duties:
- Reviews contract proposals/quotes for accurate specifications, time frames, pricing, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.
- Learn and understand client provided platform when necessary.
- Participate in site specific safety orientations and obey all client site rules and regulations.
- Report to client job site daily for site meetings and project coordination when requested.
- Participate with client quality team during daily walk-through inspections.
- Document each issue in client provided platform.
- Respond to any open issues in client platform within 24 hours of creation.
- Communicate directly with manufacturer and/or customer on each issue to ensure complete understanding and chain of events.
- Close all open issues once resolution has been accepted.
- Work directly with service dept and manufacturer to ensure permanent corrective actions are in place.
- Uses vendor selection and relationships to maintain highest possible margin.
- Coordinates with operational management for the use of technician labor, communicating time schedules and customer commitments. Monitor the technician's performance on the job, providing feedback to management and identifying training and tooling needs.
- Monitors project progress throughout each phase, comparing activity to time schedule and budget, advising management and sales personnel of any issues or concerns. Provides management with regular status reports of all active projects.
- Confers with project personnel internal and external - to provide technical advice and to resolve problems.
- Works with Sales Team to generate new business opportunities by identifying new opportunities in the field, participating in trade shows and trade associations, and providing technical support when necessary.
Work Experience & Qualifications:
- Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Strong verbal and written communication, leadership, & customer service
- Computer and software skills including Microsoft Office Suite.
Employee Benefits & Rewards:
- 8 Paid Holidays & 1 Paid Wellness Day
- Paid Time Off
- Employee Referral Bonus Program
- Medical, Dental & Vision Insurance
- 401k with Company Match
- Company Paid Training
- Growth & Company Match
About the Company:
W.W. Williams was founded in Columbus, Ohio, in 1912. Today The W.W. Williams Companies have a broad portfolio of businesses located throughout the U.S. and Mexico. The W.W. Williams Companies include CT Power and Guaranteed Truck Service. W.W. Williams offers a full range of industry-leading products, while providing technical/mechanical service and repair, remanufacturing and warehouse/supply chain management solutions to a varied customer base. Our products and services include diesel engines, transmissions, heavy duty truck repair, transport refrigeration, power generation and third-party supply chain logistics services. Our customers include on-highway truck fleets, off-highway equipment users, data centers, hospitals, Department of Defense OEMs, vehicle OEMs, U.S. Military and boat owners to name a few.
What began as a small family-owned business has evolved into one of the nation's most diversified solutions provider. We are relentlessly dedicated to helping our customers achieve maximum up time. From single trucking to cranes to fleet management to power generators to military and commercial packaging - consider it done.
We are Genuine. Honest. Passionate. That's not a slogan, it's a mantra. Everyone who wears the W.W. Williams name - from service technicians to advisors to business executives - is committed to getting the job done right, the first time around. Our people are our greatest assets; we support our team with access to world class training and development opportunities. It's this level of investment and care that matters to customers, giving you peace of mind that your fleet is in the right hands.
W.W. Williams is one of the nation’s largest sales and service networks of industrial power products. With multiple locations across the US and Mexico, we are dedicated to providing highly professional service and strong relationships with our customers.
Join us for a career where you'll grow both personally and professionally in a welcoming, diverse, and inclusive environment.
Competitive wages and benefits. AAP/EPE/M/F/Vets/Disabled, DFWP.
