Front Desk Administrative Coordinator – Dental Office
Our busy and successful Downtown Jersey City dental practice is looking for an experienced Full Time Front Desk Administrative Coordinator to join our outstanding team!
About the Role
We’re looking for someone who thrives in a fast-paced environment, delivers exceptional service, and takes pride in creating a welcoming experience for every patient.
Key Responsibilities
- Greet patients warmly and manage check-in and check-out processes
- Collect co-payments and handle patient financial transactions
- Manage a high volume of incoming calls and assist with overflow
- Coordinate scheduling, confirmations, and follow-up for appointments
- Verify dental insurance and prepare detailed benefit breakdowns for new and existing patients
- Maintain accurate fee schedules and patient records
- Prepare and process necessary paperwork (new patient forms, referrals, treatment plans, etc.)
- Follow up with insurance companies to ensure timely claim payment and resolve outstanding issues
- Organize supporting materials for electronic claims and manage insurance aging reports
Requirements
- Minimum 1–2 years of dental front desk experience required
- Proficiency with Dentrix and/or Ascend practice management software
- Strong understanding of dental billing, coding, and insurance verification
- Excellent written and verbal communication skills
- Professional, friendly, and patient-centered demeanor
- Exceptional organizational and multitasking abilities
- Reliable and team-oriented attitude
About Us
Our practice is dedicated to exceptional patient care and outstanding customer service. We are a team of motivated, positive professionals who take pride in providing an excellent experience for our patients every day.
If you’re a proactive, dependable professional with dental front desk experience, we’d love to meet you!
Note: Only candidates with prior dental experience will be considered. Applications without relevant experience will not be reviewed.
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Dental Front Office: 3 years (Preferred)
Work Location: In person
