Description:
Job Description
Easy Honda is seeking a detail-oriented and finance-focused Cancellation Clerk to join our team. This individual will be responsible for processing cancellations, and finance products in a timely manner.
Requirements:
Job Requirements:
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Process cancellation requests for finance.
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Communicate with customers via phone or email, to confirm cancellations and resolve any issues.
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Update records to reflect cancellations and make necessary adjustments.
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Handle any applicable refunds or credits, adhering to company policies.
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Collaborate with other departments to ensure smooth cancellation procedures.
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Maintain accurate documentation of all cancellation transactions.
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Follow up with customers to ensure satisfaction and resolve any pending issues.
