Water Systems Field Technician
It emphasizes the water cooler work while sounding professional and field-service oriented. Below is the revised job description , with a clear distinction between Primary and Secondary Responsibilities :
Job Title: Water Systems Field Technician
Location: Kenilworth, NJ
Company: Document Solutions
Job Type: Full-Time
About the Role:
Join our award-winning team as a Water Systems Field Technician , where your primary responsibility will be to deliver, install, and service advanced water cooler systems for our clients. You’ll be the face of our water division, ensuring top-tier customer satisfaction. In addition, you’ll support the team with secondary tasks including copier deliveries, warehouse duties, and light handyman work.
Primary Responsibilities (Water Services Focus) :
- Deliver, install, and set up Document Solutions water cooler systems at customer locations
- Perform routine maintenance, filter changes, and basic troubleshooting on water systems
- Explain product features and maintenance requirements to customers in a professional and friendly manner
- Complete service documentation using both digital and paper-based tools
- Maintain communication with dispatch and supervisors to coordinate service calls
- Follow proper inventory control and safety protocols related to water systems
- Represent the company with professionalism and courtesy at all customer sites
Secondary Responsibilities (Support & General Duties) :
- Deliver and assist with the setup of copier equipment when assigned
- Perform basic handyman tasks including light construction, simple repairs, and painting
- Assist with general warehouse duties when needed, such as equipment staging or organization
- Operate Microsoft Office Suite and input basic device settings when required
Qualifications:
- Field service or technical experience preferred (especially plumbing, water filtration, or HVAC a plus)
- Strong communication and customer service skills
- Mechanically inclined and comfortable using hand and power tools
- Basic computer proficiency (Microsoft Office)
- Valid driver’s license with clean driving record
- Detail-oriented and organized
Benefits:
- Health, Dental, and Vision Insurance
- Life Insurance
- 401(k) Retirement Plan
- Company-provided vehicle and tools
- Career development and paid training
- Supportive, team-based culture
Proud Recipient of the 2024 Best Places to Work Award – Be part of a company that truly values its people.
