Excellence in customer service and operations is why Municipal Operations & Consulting, Inc. is one of the fastest-growing water and wastewater operations companies in Texas, and we are constantly seeking exceptional individuals to join our dynamic team.
We invite you to explore our current open positions below and take the first step towards a fulfilling career with us.
Customer Service Representative – Cypress
JOB DESCRIPTION
If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Apply now to join our dynamic team as a Customer Service Representative!
RESPONSIBILITIES
– Handle incoming customer inquiries via phone and email.
– Provide accurate and timely information to customers regarding services
– Assist walk-in customers
– Resolve customer complaints or issues in a professional and efficient manner
– Collaborate with other departments to ensure customer satisfaction
– Take payments by phone and in person
– Maintain customer records and update information as needed
Qualifications
– Excellent communication skills, both verbal and written
– Strong problem-solving abilities and attention to detail
– Ability to analyze customer needs and provide appropriate solutions
– Previous customer service experience with a water utility company preferred
– Proficient in using computer systems and software applications
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously
– Positive attitude and ability to work effectively as part of a team
Benefits
– Full medical, dental, vision available after 60 days
– 401 (k) after 1 year of employment
– Paid holidays after 90 days
– Two weeks paid vacation after 1 year
TYPE
Full Time
LOCATION
Cypress, Texas
