Job Summary
POSITION OVERVIEW
On The Go Medical is a Durable Medical Equipment (DME) provider dedicated to improving patient mobility and quality of life. We are seeking a motivated and detail-oriented Office Assistant to support our evening administrative team.
KEY RESPONSIBILITIES
Administrative & Office Support
- Assist with filing, scanning, and organizing patient documents and medical records Help maintain and update electronic medical records (EMR) and DME management systems Answer and route incoming calls in a professional and HIPAA-compliant manner Support the team with data entry, spreadsheets, and general office tasks Prepare patient intake folders and documentation packets
Patient & Insurance Coordination Support
- Assist with outbound patient verification calls and appointment reminders Help track and organize physician orders and prior authorization documentation Support insurance verification processes under staff supervision Learn to identify and log referrals from physicians and marketers
Inventory & Equipment Support
- Assist in organizing and logging DME inventory and supply deliveries Help prepare equipment for patient deliveries and pickups Conduct periodic inventory counts alongside the Store Coordinator
Compliance & Documentation
- Maintain strict confidentiality and HIPAA compliance in all tasks Assist in reviewing documentation for completeness and accuracy Learn and follow On The Go Medical's internal compliance protocols
Experience
- Prior experience or coursework in medical billing, coding, or healthcare operations Familiarity with EMR/EHR systems or DME software Basic understanding of insurance terminology and prior authorization processes Interest in pursuing a career in healthcare administration or DME/home health
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Work Location: In person
